erisian.net small logo

B A C K
S E R V I C E S
B I L L I N G
S U P P O R T
W H O
S I G N   U P

for other support questions, please email us at any time.

S U P P O R T   I N F O R M A T I O N

erisian.net bar graphic
WWW/Apache

-Put your websites in a directory called public_html off your home directory.
-There are some changes in Apache 1.3.3 that may affect your websites. Read the Apache Documentation for assistance.
-Imagemapping in this version of Apache seems to have a bug that causes maps not to work properly if there is more than one space between the "rect" and the arguments. Email BEM for specific details.

erisian.net bar graphic

Bringing Up Your Games

-Obtaining and compiling source code is the resposibility of the game owners. If, after reading the server documentation, you still need assistance, we may be able to make time assist you in compiling your game. -Compile your games off your home directories.
-To date, all attempted vanilla TinyMUSH and TinyMUX servers have compiled flawlessly.
-PennMUSH 1.7.x requires a special alteration for the configuration files at compile time. This is what Javelin says about it:

-----------------------------------------------------------------------------
From: Javelin                                                  (Conn)
Subject: Slackware compile
-----------------------------------------------------------------------------
1. Use Configure (not Configure -d) and answer 'y' to the question about using
nm to find symbols
2. Edit config.h and uncomment the lines needed to:
2a. #define HAS_HUGE_VAL
2b. #define HAS_RANDOM
2c.#define HAS_LRAND48
2d. #define HAS_SIGCHLD
-----------------------------------------------------------------------------


-Please report other compiling problems.

erisian.net bar graphic
Backups

-A version of the MUSH Backup script that is compatible with MUX is available. Those interested in obtaining a copy will be able to pick them up from the Erisian FTP site.
-We're offering automated game backups, using a bot we developed for backing up our own games. It requires some testing and setup, but has proven very useful. Email about getting on the schedule.

erisian.net bar graphic

Majordomo

-All accounts get 2 lists with their service.
-Send a proposed list name and email address of the person who will be doing day to day care of the list to admin@erisian.net.

erisian.net bar graphic
RAM and Quota

-Average RAM usage for your game is expected to remain below 10MB or 10240 according to SIZE on ps -aux. Games whose average usage climbs above that amount will be expected to pay the 30/month according.
-Disk quota of 50MB will be enforced.
-Those needing extra quota should request it from Email.

erisian.net bar graphic
UNIX Skills

-If you are a game owner who needs help with your UNIX skills, please get in contact with us. We'll be doing our best to help everyone get their footing, so you can take better care of your games.
-admin-list@erisian.net is a majordomo list devoted to assisting with various technical issues.
-Get a copy of "UNIX for Dummies". This is probably one of the best ways to survive getting around your master account.

erisian.net bar graphic

General Reminders

-ALWAYS keep offsite backups of your server source, databases, websites, and accompanying scripts and text files.
-System MOTD will have the most recent information on upgrades and other information.

erisian.net bar graphic

Machine Access

-Please note that Erisian -will not- grant machine-level access to anyone without a direct confirmation from the registered game owner. If your coders and others need access to the machine, you need to arrange with us to get them access.
-Erisian reserves the right to deny machine-level access to anyone. -For security reasons, we will be trying to isolate access to the machine itself from class C address blocks. Allowing entire ISPs, especially big ones like DialSprint, Earthlink, AOL, etc is a security risk that we do not want to take.
-ssh is your friend.

check our system news for updates/announcements.
© content, Erisian.net
site looks best at 600x800 hi-color resolution, browser is up to you.